ارائه الگوی مدیریت دانش در دانشگاه‌ها با رویکرد فراترکیب

نوع مقاله : مقاله پژوهشی با اصالت

نویسندگان

1 دانشیار گروه علم‌اطلاعات و دانش‌شناسی دانشگاه شهید چمران اهواز، اهواز، ایران.

2 کاندیدای دکتری علم اطلاعات و دانش‌شناسی دانشگاه شهید چمران اهواز، اهواز، ایران.

3 دانشیار گروه علم اطلاعات و دانش شناسی دانشگاه شهید چمران اهواز، اهواز، ایران

4 استاد گروه علوم تربیتی و روان شناسی، دانشکده علوم تربیتی و روان شناسی،دانشگاه شهید چمران اهواز، اهواز، ایران

10.47176/smok.2024.1751

چکیده

پژوهش حاضر با هدف ارائه الگوی مدیریت دانش در دانشگاه‌ها صورت گرفته است. این پژوهش از نظر روش‌شناسی از نوع مطالعات کاربردی و به لحاظ روش در زمره پژوهش‌های کیفی و از نوع فراترکیب است. برای این منظور از طریق جستجو در پایگاه‌های اطلاعاتی علمی داخلی و خارجی مرکز اطلاعات و مدارک علمی ایران (ایرانداک)، پایگاه جهاد دانشگاهی، پایگاه استنادی جهان اسلام، وب آوساینس، پروکوئست، اسکوپوس، گوگل اسکالر و ساینس دایرکت استفاده شد. تعداد 786 مقاله با توجه به استراتژی جستجوی تعریف شده، استخراج شد که در پایان فرایند بررسی، 41 منبع برای تحلیل نهایی انتخاب شدند. روایی محتوایی این اسناد از روش ابزار ارزیابی حیاتی (CASP) احراز گردید. در مرحله تجزیه و تحلیل اسناد منتخب، زیر مؤلفه‌ها و کدهای باز این اسناد با روش تحلیل محتوای کیفی استخراج و سپس ذیل مؤلفه‌های اصلی و ابعاد پژوهش دسته‌بندی و ترکیب گردید. جهت اعتبار یافته‌ها از روش مقایسه نظر پژوهشگران با فرد خبره استفاده گردید که ضریب توافق کاپا 783/0 بود. نتایج نشان داد با توجه به ماهیت دانشگاه می‌توان چهار مقوله اصلی برای الگوی مدیریت دانش در دانشگاه‌ها مد نظر قرار داد.؛ طرح چشم‌انداز دانشی، جریان دانشی، تحول دانشی و ارزیابی دانشی. همچنین نتایج نشان داد چهار عامل فرهنگ، فناوری، محیط و ذینفعان نقش مهمی در موفقیت الگوی مدیریت دانش برمبنای بافت زمینه‌ای مدیریت دانش در دانشگاه دارند. در یک جمع‌بندی کلی می‌توان گفت مدیریت دانش در دانشگاه‌ها محدود به زمان و برنامه خاصی نیست و با پایان چهار مرحله این الگو، مدیریت دانش وارد مرحله طرح دانشی جدید خواهد شد.

کلیدواژه‌ها

موضوعات

عنوان مقاله [English]

Presenting the model of knowledge management in universities with a meta-synthesis approach

نویسندگان [English]

  • Shahnaz Khademizadeh 1
  • Zeinab Mohammadi 2
  • Mansor Kohirostami 3
  • Yadolah Mehralizadeh 4
1 Corresponding Author: Assistant Professor in Knowledge and Information Science, Faculty of Education Sciences & Amp; Amp; Psychology, Shahid Chamran University of Ahvaz, Ahvaz, Iran.
2 PhD Information Science and Knowledge Candidate, Shahid Chamran University of Ahvaz, Ahvaz, Ahvaz, Iran.
3 Associate Professor in Knowledge and Information Science, Faculty of Education Sciences & Psychology, Shahid Chamran University of Ahvaz, Ahvaz, Iran.
4 Professor, Department of Educational Sciences & Psychology, Shahid Chamran University of Ahvaz, Ahvaz, Iran.
چکیده [English]

The current research has been done with the aim of presenting a model of knowledge management in universities. In terms of methodology, this research is of the type of applied studies, and in terms of method, it is among the qualitative and meta-composite researches. For this purpose, it was used through searching in the internal and external scientific databases of the Iran Scientific Information and Documents Center (IranDac), Jihad Academic Database, Islamic World Citation Database, Web of Science, ProQuest, Scopus, Google Scholar and Science Direct. 786 articles were extracted according to the defined search strategy, and at the end of the review process, 41 sources were selected for final analysis. The content validity of these documents was verified by the Critical Assessment Tool (CASP) method. In the analysis stage of the selected documents, the sub-components and open codes of these documents were extracted by the qualitative content analysis method and then categorized and combined under the main components and dimensions of the research. In order to validate the findings, the method of comparing the opinion of researchers with an expert was used, and the Kappa agreement coefficient was 0.783. The results showed that according to the nature of the university, four main categories can be considered for the model of knowledge management in universities. Knowledge vision plan, knowledge flow, knowledge transformation and knowledge evaluation. Also, the results showed that the four factors of culture, technology, environment and stakeholders play an important role in the success of the knowledge management model based on the context of knowledge management in the university. In a general summary, it can be said that knowledge management in universities is not limited to a specific time and program, and with the end of the four stages of this model, knowledge management will enter the stage of a new knowledge plan.

کلیدواژه‌ها [English]

  • "Knowledge management"
  • " university"
  • "knowledge design"
  • "knowledge flow"
  • "knowledge transformation"
  • "knowledge evaluation". "Model"

Copyright ©, Shahnaz Khademizadeh, Zeinab Mohammadi, Mansor Kohirostami, Yadolah Mehralizadeh

License

Published by Imam Hossein University. This article is published under the Creative Commons Attribution (CC BY 4.0) licence. Anyone may reproduce, distribute, translate and create derivative works of this article (for both commercial and non-commercial purposes), subject to full attribution to the original publication and authors. The full terms of this licence may be seen at http://creativecommons.org/licences/by/4.0/legalcode

مراجع

Abedijafari, A., Amiri, M. (2019). Meta-Synthesis as a Method for Synthesizing Qualitative Researches. Methodology of Social Sciences and Humanities, 99(25), 73-87. doi:10.30471/mssh.2019.1629‎. [In Presian]
Adhikari, D. R., & Shrestha, P. (2023). Knowledge management initiatives for achieving sustainable development goal 4.7: higher education institutions’ stakeholder perspectives. Journal of Knowledge Management, 27(4), 1109-1139.
Agarwal, N. K., & Marouf, L. N. (2014). Initiating knowledge management in colleges and universities: A template. International Journal of Knowledge Content Development & Technology, 4(2), 67-95.
Ahmadi, A.A., (2012), On the functions of knowledge management in Azad universities: a case of Shushtar university, Interdisciplinary Journal of Contemporary Research in Business, 4(5), p691-708 [In Presian]
Alavi, M., & Leidner, D. E. (2001). Knowledge management and knowledge management systems: Conceptual foundations and research issues. MIS quarterly, 107-136.
Ale, M. Toledo; Chiotti, C; Galli, M;. (2014). A conceptual model and technological support for organizational knowledge management. Science of Computer Programming, 73-92.
Argote, L., & Miron-Spektor, E. (2011). Organizational learning: From experience to knowledge. Organization science, 22(5), 1123-1137.
Alksasbeh, M. Z., Al-Dalaien, A. A.-H., and Alqaraleh, B. A. Y. (2018). Factors that influence the success of knowledge management implementation in Jordanian higher education institutions. Res. J. Appl. Sci. Eng. Technol. 15, 249–260.
Al-Quran, A. Z., Dalbouh, R. O. A., Alshura, M. S. K., Al-Azzam, M. K. A., Aldaihani, F. M. F., Smadi, Z. M. A., ... & Alshurideh, M. T. (2023). Impact of Knowledge Management on Total Quality Management at Private Universities in Jordan. In The Effect of Information Technology on Business and Marketing Intelligence Systems (pp. 1725-1742). Cham: Springer International Publishing.
Alyoussef, I. Y. (2023). The Impact of Massive Open Online Courses (MOOCs) on Knowledge Management Using Integrated Innovation Diffusion Theory and the Technology Acceptance Model. Education Sciences, 13(6), 531.
Anwar, K., & Ghafoor, C. (2017). Knowledge management and organizational performance: A study of private universities in Kurdistan. International Journal of Social Sciences & Educational Studies, 4(2), 53.
Arefnezhad, M., & mousavi, M. (2022). Fuzzy Cognitive Mapping Factors Affecting Knowledge Hooser in the Organization (Case Study: Lorestan University). Scientific Journal of Strategic Management of Organizational Knowledge, 5(4), 47-74. [In Presian]
Bhutto, S. A., Khoso, U., & Mehmood, K. (2022). Factors Affecting Knowledge Management: A Study in Al-Madinah International University, Malaysia. Journal of Contemporary Issues in Business and Government Vol, 28(01).
Boussenna, Y. (2023). Knowledge Management Implementation At Moroccan Universities, Testing Availability Of Adequate Infrastructure (Culture-Structure-Leadership And It): Case Of Abdelmalek Essaadi University. Ijtm International Journal Of Trade And Management, 1(2), 1-22.
Bratianu, C., Mocanu, R., Stanescu, D. F., & Bejinaru, R. (2023). The Impact of Knowledge Hiding on Entrepreneurial Orientation: The Mediating Role of Factual Autonomy. Sustainability, 15(17), 13057.
Bucăţa, G., & Rizescu, M. A. (2019). Improving the quality and efficiency of higher education systems based on the knowledge-management approach. In International Conference Knowledge-Based Organization (Vol. 25, No. 1, pp. 199-205).
Chang, C. M., Hsu, M. H., & Yen, C. H. (2012). Factors affecting knowledge management success: the fit perspective. Journal of Knowledge Management, 16(6), 847-861.
Chen, F., & Burstein, F. (2006, July). A dynamic model of knowledge management for higher education development. In 2006 7th International Conference on Information Technology Based Higher Education and Training (pp. 173-180). IEEE.
Dhamdhere, S. N. (2015). Importance of knowledge management in the higher educational institutes. Turkish Online Journal of Distance Education, 16(1), 162-183.
Devi Ramachandran, S., Chong, S. C., & Wong, K. Y. (2013). Knowledge management practices and enablers in public universities: A gap analysis. Campus-Wide Information Systems, 30(2), 76-94.
Faraj Pahlo, A.H., Khademizadeh. SH. &  Akbari Mahallekolaei, M.  (2022). Designing a Model and Scenarios for Knowledge Network in the Iranian universities. in fulfillment of the requirements for the degree of doctor of philosophy (Ph.D) in Knowledge and Information Science. Faculty of Education & Psychology. [In Presian]
Faramarzinia, Zargham, Farhadi Rad, Hamid, Mehralizadeh, Yadullah, & Qalipour Sote, Rahmatullah. (2022). Effects and consequences of performance-oriented university from the point of view of supporters and critics: qualitative metacomposition. Research and Planning Quarterly in Higher Education, 28(2), 231-262. doi: 10.52547/irphe.28.2.231. [In Presian]
Kondori, F., Shami Zanjani M, Manian A, HasanZadeh A. (2018). Presenting a Framework for Explaining the Competencies of Chief Knowledge Officer through Meta-Synthesis Method. Iranian Journal of Information processing and Management, 33(4), 1419-1450. Retrieved from http://jipm.irandoc.ac.ir/article-1-3510-fa.html. [In Presian]
Fatabadi, H., khalghi, A., dehghan najmabadi, A., & sajeghe, N. (2022). Investigating the effect of knowledge management and entrepreneurial orientation on technology transfer between industry and university (Case Study: : Zamyad Company and University of Tehran). Scientific Journal of Strategic Management of Organizational Knowledge, 5(3), 11-36. [In Presian]
Galgotia, D., & Lakshmi, N. (2022). Implementation of knowledge management in higher education: A comparative study of private and government universities in India and abroad. Frontiers in Psychology, 13, 944153.
Geng, Q., Townley, C., Huang, K., & Zhang, J. (2005). Comparative knowledge management: A pilot study of Chinese and American universities. Journal of the American Society for Information Science and Technology, 56(10), 1031-1044.
Goldasteh, A., homayoon Arya, S., & Maghsoudi, B. (2022). Structural modeling of factors affecting knowledge sharing among faculty members. Scientific Journal of Strategic Management of Organizational Knowledge, 5(3), 37-67.
Hadadi, T., Mirhoseini, Z., & Sepehr, F. S. (2023). Identifying the Indicators of the Conceptual Model of Knowledge Management Audit in the Libraries of Medical Sciences Universities in Iran. Library and Information Science Research. [In Presian]
Hoffmann, S., Klein, J. T., & Pohl, C. (2019). Linking transdisciplinary research projects with science and practice at large: Introducing insights from knowledge utilization. Environmental science & policy, 102, 36-42.
Hoq, K. M. G., & Akter, R. (2012). Knowledge management in universities: Role of knowledge workers. Bangladesh Journal of Library and Information Science, 2(1), 92-102.
Horban, O. (2021). Knowledge management as the basis of quality of higher education. Educol. Discourse 33, 45–59. 
Hussinki, H., Kianto, A., Vanhala, M., & Ritala, P. (2017). Assessing the universality of knowledge management practices. Journal of Knowledge Management, 21(6), 1596-1621.
Jafari, M., Akhavan, P., & Eshaqi, S. H. (2018). The Effects of Personal and Environmental Factors on the Process of Knowledge Sharing with the Role of Education Moderator. Knowledge Retrieval and Semantic Systems, 5(16), 21-46. doi:10.22054/jks.2019.33889.1192
Johnson Dei, De-Graft; van der Walt, Thomas Bingle;. (2020). Knowledge management practices in universities: The role of communities. Social Sciences & Humanities Open, 1-8.
Khalaj, M. A., Zareian, M., & Armin (2015). Designing and fitting the structural model of knowledge management implementation in Aja University of Medical Sciences. Journal of Military Care Sciences, 69-79. [In Presian]
Korstanje, M. (2020). Academic framework of knowledge management. International Journal of Engineering Technology & Management Research, 7(2), 1-6.
Li, H., Hu, Q., Zhao, G., & Li, B. (2022). The co-evolution of knowledge management and business model transformation in the post-COVID-19 era: insights based on Chinese e-commerce companies. Journal of Knowledge Management, 26(5), 1113-1123.
Liu, S., & Liu, L. (2023). THE APPLICATION OF KNOWLEDGE MANAGEMENT IN THE TEACHING OF TRANSLATION IN UNIVERSITIES. Education Applications & Developments VIII Advances in Education and Educational Trends Series Edited by: Mafalda Carmo, 167.
Ly, L. C. (2023). Knowledge Management of Students in the Universities in the Digital Economic Context. International Journal of Professional Business Review, 8(6), e02346-e02346.
Mabunda, T. T., & Du Plessis, T. (2022). Knowledge management as a change enabler in academic libraries in the digital age. South African journal of information management, 24(1), 1-10.
Mansourian Ravandi, F., Ganji, M., Nikkhah Ghamsari, N. (2019). A Qualitative Meta-analysis on Occupation Status of Graduates in Iran Interdisciplinary Studies in the Humanities. Interdisciplinary Studies in the Humanities, 1(12), 147-172. doi:10.22035/isih.2020.3466.3679 . [In Presian]
Manuel Arias Velasquez, Ricardo; Mejía Lara, Jennifer Vanessa;. (2021). Knowledge management in two universities before and during the COVID-19 effect in Peru. Technology in Society, 1-7.
Masa’deh, R. E., Shannak, R., Maqableh, M., & Tarhini, A. (2017). The impact of knowledge management on job performance in higher education: The case of the University of Jordan. Journal of Enterprise Information Management, 30(2), 244-262.‏
Mir, S & Nizami, A (2024). Presenting the model of customer persuasive knowledge management with the fuzzy TISM method(Case study: Companies producing green and organic products). Organizational knowledge management, 7(24), 81–128. [In Presian]
Mohammadzadeh, Z., Barakat, G., & Omidian, F. (2022). Designing a Knowledge Management Paradigm Model in Medical niversity (Case Study: East Ahvaz Health Center). The Journal of Modern Thoughts in Education, 18(2), 1-15. [In Presian]
Naghizadeh, R.; Elahi, S.; Manteghi, M. & Ghazi Nouri, S. (2014). Patterns of regional innovation metacombination: a review of the years 1990-2013, Innovation Management Quarterly, 3(4), 25-56. . [In Presian]
Nahardani, H., Maghool, A., Zendedel, A., & Nodehi, H. (2018). Designing a knowledge management model in a technical and vocational university with an entrepreneur training strategy. Journal of Research in Educational Systems, 12(Special Issue), 629-651.
Naser, S. S. A., Al Shobaki, M. J., & Amuna, Y. M. A. (2016). Knowledge Management Maturity in Universities and its Impact on Performance Excellence" Comparative study".
Nonaka, I., & Takeuchi, H. (1995). The Knowledge-Creating Company: How Japanese Companies Create the Dynamics of Innovation. Oxford University Press.
Omerzel, D. G., Biloslavo, R., Trnavčevič, A., & Trnavčevič, A. (2011). Knowledge management and organisational culture in higher education institutions. Journal for East European Management Studies, 111-139.
Pinho, I., Rego, A., & Pina e Cunha, M. (2012). Improving knowledge management processes: a hybrid positive approach. Journal of knowledge management, 16(2), 215-242.
Putra, A.S.; Febriani, O.M. (2017). Knowledge Management Online Application in PDAM Lampung Province. In Proceedings of the 3rd International Conference on Information Technology and Business (ICITB), Bandar Lampung, Indonesia, 7–8 December 2017; pp. 181–187.
Rashid, A. S., Tout, K., & Yakan, A. (2021). The critical human behavior factors and their impact on knowledge management system–cycles. Business Process Management Journal, 27(6), 1677-1702.
Raudeliūnienė, J., Davidavičienė, V., & Jakubavičius, A. (2018). Knowledge management process model. Entrepreneurship and Sustainability Issues, 5(3), 542-554.
Rowley, J., (2000), Is Higher education ready for knowledge Management?, The International Journal of Educational Management, 14(7), p325-333.
Sahibzada, U. F., Jianfeng, C., Latif, K. F., Shah, S. A., & Sahibzada, H. F. (2023). Refuelling knowledge management processes towards organisational performance: mediating role of creative organisational learning. Knowledge Management Research & Practice, 21(1), 1-13.
Salamzadeh, A., Tajpour, M., Hosseini, E., & Brahmi, M. S. (2023). Human capital and the performance of Iranian Digital Startups: The moderating role of knowledge sharing behaviour. International Journal of Public Sector Performance Management, 12(1-2), 171- 186. [In Presian]
Salehi, A., Karimian, H., & Sharifirad, G. (2023). The Model of Knowledge Management Components Relationships using Structural Equation Modeling. Iranian Evolutionary and Educational Psychology Journal, 5(1), 250-258. . [In Presian]
Saqlain, M., Munir, M. M., Rehman, S. U., Gulzar, A., Naz, S., Ahmed, Z., ... & Mashhood, M. (2020). Knowledge, attitude, practice and perceived barriers among healthcare workers regarding COVID-19: a cross-sectional survey from Pakistan. Journal of Hospital infection, 105(3), 419-423.
Sardjono, W., and Firdaus, F. (2020). Readiness model of knowledge management systems implementation at the higher education. ICIC Express Lett. 14, 477–487.
Satya, D. P., & Sastramihardja, H. S. (2020, September). University knowledge management model. In 2020 7th International Conference on Advance Informatics: Concepts, Theory and Applications (ICAICTA) (pp. 1-6). IEEE. Smith, E.A. The role of tacit and explicit knowledge in the workplace. J. Knowl. Manag. 2001, 5, 311–321.
Stemberkova, R., Maresova, P., David, O. O., & Adeoye, F. (2021). Knowledge management model for effective technology transfer at universities. Industry and Higher Education, 35(6), 638-649.
Tan, C. N. L., & Md. Noor, S. (2013). Knowledge management enablers, knowledge sharing and research collaboration: a study of knowledge management at research universities in Malaysia. Asian Journal of Technology Innovation, 21(2), 251-276.
Trivellaa, Lamprini; Dimitriosb, Nasiopoulos;. (2015). Knowledge Management Strategy within the Higher Education.The case of Greece. Social and Behavioral Sciences, 488-495.
Ugwu, C. I., & Ejikeme, A. N. (2023). Knowledge management, organizational culture and job performance in Nigerian university libraries. IFLA journal, 49(1), 99-116.
Vashisth, R., Kumar, R., & Chandra, A. (2010). Barriers and facilitators to knowledge management: evidence from selected Indian universities. IUP Journal of Knowledge Management, 8(4).
Veer Ramjeawon, P., & Rowley, J. (2020). Enablers and barriers to knowledge management in universities: perspectives from South Africa and Mauritius. Aslib Journal of Information Management, 72(5), 745-764.
Wang, S., & Noe, R. A. (2010). Knowledge sharing: A review and directions for future research. Human resource management review, 20(2), 115-131.
Wong, K. Y., Tan, L. P., Lee, C. S., & Wong, W. P. (2015). Knowledge management performance measurement: measures, approaches, trends and future directions. Information Development, 31(3), 239-257.
مدیریت راهبردی دانش سازمانی
دوره 7، شماره 2 - شماره پیاپی 25
شماره پیاپی 25، فصلنامه تابستان
تیر 1403
صفحه 75-106

فایل ها

هم رسانی

ارجاع به این مقاله

آمار