شناسایی و تحلیل پیشایندها و پسایندهای استقرار برنامه مدیریت دانش منابع انسانی براساس سیستم همسوسازی منابع انسانی (نمونه پژوهش: سازمان‌های دولتی استان لرستان)

نوع مقاله : مطالعه موردی

نویسنده

گروه مدیریت، دانشکده مدیریت، دانشگاه لرستان، خرم آباد، ایران

چکیده

تحولات سریع فناوری، جریان سیال دانش و تغییرات روزافزون، از جمله مشخصه های بارز محیطی به شمار می روند که سازمان های کنونی با آن ها مواجه اند. پیچیدگی‌های ﻋﺼﺮ اﻃﻼﻋﺎت، هزاره جدید را جولانگاه تاخت‌وتاز سازمان‌هایی خواهد کرد که قابلیت‌های متحیرکننده‌ دانش را به خدمت درآورده و با استفاده از آن در ماراتن نفس‌گیر رقابت جهانی، موفق‌تر عمل نمایند. ابزاری که این سازمان‌ها در جهت توفیق و نیل به اهداف خود در دست دارند، سیستم مدیریت دانش است. لذا پژوهش حاضر با شناسایی پیشایندها و پسایندهای استقرار برنامه مدیریت دانش منابع انسانی براساس سیستم آنبوردینگ منابع‌انسانی انجام پذیرفت. این پژوهش از نظر هدف کاربردی و از حیث نحوه گردآوری داده ها پیمایشی است. جامعه آماری پژوهش خبرگان هستند که از میان آن ها 25 نفر به عنوان اعضای نمونه با روش نمونه گلوله برفی و بر اساس اصل اشباع نظری انتخاب شدند. ابزار گردآوری داده در بخش کیفی پژوهش، مصاحبه و در بخش کمی پرسشنامه است. روایی و پایایی مصاحبه پژوهش با استفاده از روش روایی محتوایی و روایی نظری و پایایی درون کدگذار میان کدگذار تایید شد. همچنین روایی و پایایی پرسشنامه پژوهش با روایی محتوایی و بازآزمون سنجیده شد. برای تحلیل داده ها در بخش کیفی از رویکرد تحلیل محتوا و روش کدگذاری با بهره گیری از نرم افزار اتلس‌تی و در بخش کمی از روش نقشه شناخت فازی استفاده شد. یافته‌های پژوهش نشان می دهد که مهمترین عوامل پیشایندی، مقابله با پدیده اینرسی دانش، پیاده سازی آنلاین برنامه‌های آموزشی مورد نیاز سازمان، سهولت در دسترسی به اطلاعات و داده های مورد نیاز کارکنان و مقابله با پدیده احتکار دانش سازمانی هستند. همچنین مهمترین پسایندهای استقرار سیستم مدیریت دانش منابع انسانی بر اساس سیستم آنبوردینگ همگامی با سیالیت دانش و تغییرات روزافزون فناوری، افزایش سواد اطلاعاتی و سواد فناوری کارکنان، تشریک تجربیات میان افراد باتجربه و تازه ورود به سازمان و کاهش هزینه های آموزشی و جامعه پذیری سازمانی است.

کلیدواژه‌ها

موضوعات


عنوان مقاله [English]

Identifying and analyzing the antecedents and consequences of the establishment of the human resources knowledge management program based on the human resources onboarding system

نویسنده [English]

  • Ali Shariatnejad
Department of Management, Faculty of Management, Lorestan University, Khorramabad, Iran
چکیده [English]

Rapid technological development, the fluid flow of knowledge, and ever-increasing change are among the obvious features of the environment facing today's organizations. The complexity of the information age will make the new millennium a breeding ground for organizations that harness the amazing capabilities of knowledge and use it to be more successful in the breathtaking marathon of global competition. The tool that these organizations have in their hands to achieve their goals is the knowledge management system. Therefore, the current research was carried out by identifying the antecedents and consequences of the establishment of the human resources knowledge management program based on the human resources onboarding system. This research is applied in terms of purpose and survey in terms of data collection method. The statistical population of the research is the experts, among whom 25 people were selected as sample members using the snowball sampling method based on the principle of theoretical saturation. The data collection tool in the qualitative part of the research is an interview and in the quantitative part is a questionnaire. The validity and reliability of the research interview were confirmed using content validity and theoretical validity and intra-coder inter-coder reliability. Also, the validity and reliability of the research questionnaire were measured by content and retest validity. To analyze the data in the qualitative part, the content analysis approach and the coding method were used using Atlas. ti software, and in the quantitative part, the FCM method was used. The findings of the research show that the most important predisposing factors are dealing with the phenomenon of knowledge inertia, online implementation of training programs required by the organization, ease of access to information and data needed by employees, and dealing with the hoarding of organizational knowledge. Also, the most important consequences of the establishment of the knowledge management system of human resources based on the onboarding system are synchronization with the fluidity of knowledge and the ever-increasing changes in technology, increasing the information literacy and technology literacy of employees, sharing experiences between experienced people and newcomers to the organization and reducing educational costs and organizational socialization.

کلیدواژه‌ها [English]

  • knowledge
  • knowledge management
  • human resources onboarding system
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