بررسی تاثیر دانش کنترل فرآیندی سازمان بر عملکرد برندهای ایرانی مبتنی بر خلاقیت فردی، مدیریت راهبردی برند و ابعاد دوسوتوانی

نوع مقاله : مقاله پژوهشی با اصالت

نویسندگان

1 دانشجوی کارشناسی ارشد، بازرگانی بین‏ الملل، گروه مدیریت بازرگانی، دانشکده مدیریت، دانشگاه خوارزمی، تهران، ایران.

2 نویسنده مسئول: دانشیار گروه مدیریت بازرگانی دانشکده مدیریت دانشگاه خوارزمی ، تهران، ایران.

چکیده

بسیاری از شرکت ها به دلیل عدم دانش کافی درباره مدیریت دانش سازمانی با چالش‌های گوناگونی مواجه هستند که در صورت عدم اتخاذ راهبردهای مناسب از دیگر رقبای خود عقب خواهند ماند. پس سازمان‏ها در تلاش هستند تا با استفاده از ابزارهای راهبردی همچون ابعاد دوسوتوانی، مدیریت راهبردی برند و کسب دانش سازمانی همچون دانش کنترل فرآیند سازمان (شش سیگما) به این چالش‏ها پاسخ مناسب دهند تا بتوانند عملکرد برند خود را بهبود بخشند. از این رو هدف پژوهش حاضر بررسی تاثیر دانش کنترل فرآیند سازمان بر عملکرد برندهای ایرانی مبتنی بر خلاقیت فردی، مدیریت راهبردی برند و ابعاد دوسوتوانی است. پژوهش حاضر به روش توصیفی- پیمایشی انجام شده است. جامعه آماری را شرکت‏های ایرانی که در شهر تهران در حال فعالیت هستند، تشکیل داده ‏اند. نمونه ‏گیری به صورت غیر احتمالی در دسترس، حجم نمونه با استفاده از فرمول کلاین به‏ دست آمده است که این مقدار برابر است با 301. ابزار گردآوری داده‏ نیز پرسشنامه که روایی آن به صوری و پایایی آن نیز مورد تایید قرار گرفته است. روش تجزیه و تحلیل داده ‏ها با توجه به معادلات ساختاری و با استفاده از برنامه اسمارت پی ال اس انجام شده است. نتایج نشان داد که دانش کنترل فرآیندی سازمان تاثیر مثبت و معناداری بر ابعاد دوسوتوانی دارد. همچنین ابعاد دوسوتوانی نیز تاثیر مثبت و معناداری بر خلاقیت فردی و مدیریت راهبردی برند دارد. سرانجام پژوهش نشان داد که خلاقیت فردی و مدیریت راهبردی برند بر عملکرد برند تاثیر مثبت و معناداری دارد. سرانجام می‏توان بیان کرد که دانش کنترل فرآیند سازمان که یکی از فرآیندهای مدیریت دانش سازمانی است بر عملکرد برند تاثیرگذار است.

کلیدواژه‌ها

موضوعات


عنوان مقاله [English]

Investigating the effect of organizational process control knowledge on the performance of Iranian brands based on individual creativity, strategic brand management and ambidexterity

نویسندگان [English]

  • Payam Partovinia 1
  • Soheila Khoddami 2
1 Master's student, International Business, Department of Business Management, Faculty of Management, Khwarazmi University, Tehran, Iran.
2 Corresponding author: Associate Professor of Department of Business Administration, Faculty of Management, Kharazmi University, Tehran, Iran.
چکیده [English]

Many companies face various challenges due to insufficient knowledge about organizational knowledge management, and if they do not adopt appropriate strategies, they will lag behind their competitors. Therefore, organizations are responding to these challenges by using strategic standpoints such as ambidexterity dimensions, strategic brand management, and acquiring organizational knowledge such as organization process control knowledge (Six Sigma) to improve the performance of their brand or organizational brands. The purpose of this research is to investigate the impact of organizational process control knowledge on the performance of Iranian brands based on individual creativity, strategic brand management, and ambidexterity dimensions (exploration and exploitation). The present research was conducted using a descriptive-exploratory method. The statistical population consisted of Iranian companies currently active in Tehran city. The sampling was done through non-probability convenience sampling, and the sample size was determined to be 301 using the Kline formula.. The data collection tool was a questionnaire, and its validity and reliability were confirmed. The method of data analysis was structural equations, using the SmartPLS program. The results showed that organizational process control knowledge has a positive and significant effect on the dimensions of ambivalence. Additionally, the dimensions of ambivalence have a positive and significant effect on individual creativity and strategic brand management. Finally, the research showed that individual creativity and strategic brand management have a positive and meaningful effect on brand performance. Ultimately, it can be stated that knowledge control within an organization, which is one of the processes of organizational knowledge management, significantly impacts brand performance.

کلیدواژه‌ها [English]

  • Brand performance
  • Knowledge of organization process control
  • Individual creativity
  • Ambivalence
  • Strategic brand management

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