شناسایی و اولویت بندی پیشایندهای عدم اشتراک گذاری دانش در بین کارکنان شرکت مجتمع صنعتی رفسنجان

نوع مقاله : مطالعه موردی

نویسندگان

1 نویسنده مسئول، استادیار گروه مدیریت دولتی، دانشکده مدیریت، دانشگاه پیام نور، تهران، ایران.

2 دانش آموخته کارشناس ارشد مدیریت فناوری اطلاعات، دانشکده مدیریت، دانشگاه پیام نور، قشم، ایران.

چکیده

هدف این پژوهش شناسایی و اولویت بندی پیشایندهای عدم اشتراک گذاری دانش در بین کارکنان شرکت مجتمع صنعتی رفسنجان بوده است. این پژوهش از نظر هدف، پژوهش‌ کاربردی و بر اساس ماهیت و روش یک پژوهش توصیفی- پیمایشی می باشد. در این پژوهش ابتدا با استفاده از مطالعات کتابخانه‌ای عوامل شناسایی شده و در ادامه با استفاده از پرسشنامه به تائید و اولویت‌گذاری پرداخته شده است. خبرگان تحقیق حاضر 13 نفر بودند که به صورت غیراحتمالی انتخاب شدند و شامل مدیران و کارکنان ارشد شرکت مجتمع صنعتی رفسنجان بوده‌اند. با استفاده از نرم افزارهای SPSS 23 و Expert Choice به تجزیه و تحلیل داده‌ها پرداخته شد و از نرم افزار روش فرآیند سلسله مراتبی برای اولویت‌بندی عوامل استفاده شد. یافته های حاصل از داده های تحقیق نشان داد که پیشایندهای عدم اشتراک گذاری دانش عبارتند از: موانع فناورانه که دارای چهار زیرمولفه است و عدم وجود سامانه‌ها مهمترین زیرمولفه موثر بر عدم اشتراک گذاری دانش است. موانع سازمانی از جمله عوامل موثر دیگر است که دارای یازده زیرمولفه است و زیرمولفه عدم وجود مسئله یابی و حل مسئله موثرترین عامل بر عدم اشتراک دانش است. موانع مدیریتی نیز از جمله موانع عدم اشتراک دانش است که شامل شش زیرمولفه است و عدم حمایت از به اشتراک گذاری دانش جزو مهمترین عوامل موثر بر آن است. موانع فردی نیز از جمله موانع عدم اشتراک گذاری دانش است که شامل یازده زیرمولفه است و بی اعتمادی مهمترین زیرمولفه موثر بر عدم به اشتراک گذاری دانش شناسایی شده است. با توجه به نتایج می توان گفت که موانع فناورانه و نبود زیرساخت‌ها و فناوری ها مورد نیاز از جمله مهمترین عوامل موثر بر عدم اشتراک گذاری دانش است در حالی که عوامل فردی کمترین تاثیر را داشته یعنی کارکنان در عدم به اشتراک‌گذاری دانش کمترین تاثیر را دارند.

کلیدواژه‌ها

موضوعات

عنوان مقاله [English]

Identifying and prioritizing the antecedents of lack of knowledge sharing among the employees of Rafsanjan Industrial Complex

نویسندگان [English]

  • Mohammad Mehdi Davali 1
  • Ali Karimifard 2
1 Corresponding author, Assistant Professor, Department of Public Administration, Faculty of Management, Payam Noor University, Tehran, Iran.
2 Master's degree in Information Technology Management, Faculty of Management, Payam Noor University, Qeshm, Iran.
چکیده [English]

The purpose of this research was to identify and prioritize the antecedents of lack of knowledge sharing among the employees of Rafsanjan Industrial Complex. This research is an applied research based on the nature and method of a descriptive-survey research. In this research, the factors were first identified using library studies, and then confirmed and prioritized using a questionnaire. The experts of the present research were 13 people who were randomly selected and included managers and senior employees of Rafsanjan Industrial Complex. Data was analyzed using SPSS 23 and Expert Choice software, and hierarchical process software was used to prioritize factors. The findings from the research data showed that the antecedents of not sharing knowledge are: Technological barriers, which have four sub-components, and the absence of systems are the most important sub-components affecting the lack of knowledge sharing. Organizational barriers are among other effective factors that have eleven sub-components, and the sub-component of lack of problem-finding and problem-solving is the most effective factor on lack of knowledge sharing. Management obstacles are also among the obstacles of not sharing knowledge, which includes six sub-components, and the lack of support for sharing knowledge is one of the most important factors affecting it. Individual obstacles are also among the obstacles of not sharing knowledge, which includes eleven sub-components, and mistrust is the most important sub-component affecting the lack of knowledge sharing. According to the results, it can be said that technological barriers and the lack of required infrastructure and technologies are among the most important factors affecting the lack of knowledge sharing, while individual factors have the least impact, that is, employees have the least impact on the lack of knowledge sharing.

کلیدواژه‌ها [English]

  • knowledge
  • knowledge Management
  • knowledge sharing
  • Rafsanjan Industrial Complex

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مدیریت دانش سازمانی
دوره 6، شماره 2 - شماره پیاپی 21
شماره پیاپی 21، فصلنامه تابستان
تیر 1402
صفحه 141-182

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