Interaction between humans and artificial intelligence in knowledge management

Editor-in-Chief Lecture

Author

Associate Professor, Faculty of Management and Economics, Imam Hossein University, Tehran, Iran.

Abstract

Today, extensive progress in information and communication technology has been developed as a driver of organizational change and transformation programs in the literature of knowledge management. Recent advances in deep learning have dramatically improved the capacity of algorithms to simulate human capabilities. This approach can move away from traditional knowledge management systems, which use symbolic logic and in which rules are expressed and presented to the system by humans. Since both artificial intelligence and knowledge management are inevitably related to the nature of knowledge and learning, recent advances in artificial intelligence can provide new foundations for changing knowledge management in organizations. Organizations should investigate the potential roles of new artificial intelligence systems in supporting organizational knowledge management activities due to the intuitive communication between them, and lessons can be learned from traditional knowledge management based on specific rules and regulations. In this context, artificial intelligence deep learning enhances and improves people's life experience. Now the main question is what is the role of artificial intelligence in supporting knowledge management?

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References

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Scientific Journal of Strategic Management of Organizational Knowledge
Volume 6, Issue 1 - Serial Number 20
Serial No.20- Spring Quarterly
April 2023
Pages 11-21

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  • Receive Date: 17 May 2023
  • Accept Date: 17 May 2023

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