Systemic model of intelligent organization

Document Type : Original Research Paper

Authors

1 Assistant Professor, Imam Hossein Officer and Guard Training University, Tehran, Iran , r.salmanpour01@sndu.ac.ir

2 Assistant Professor, Supreme National Defense University, Tehran, Iran , behroozkameli@gmail.com

10.47176/SMOK.2026.2002

Abstract

Purpose: This research aims to design a "Systematic Model of a Smart Organization" employing a systemic approach, thereby providing an operational framework for organizations to transition from traditional structures to adaptable ecosystems in the era of complexity and big data.
Methodology: This is an applied, qualitative study with an exploratory approach. Data were collected through a systematic review of 33 peer-reviewed domestic (2011–2025) and international (2010–2025) documents, alongside semi-structured interviews with 9 experts selected via snowball sampling. Validity was confirmed using data triangulation, and thematic analysis was conducted utilizing MAXQDA 2024 software.
Results: The analysis identified 6 main dimensions and 19 key components, formulated into a multi-layered systemic model. These include "technology and infrastructure" and "culture and structure" (as enablers), "human and social capital" and "knowledge management" (as processes), and "strategic leadership" and "education and research" (as strategic outcomes). Furthermore, a feedback loop ensures the system's dynamism and self-correction.
Discussion: A smart organization operates as an integrated, living system where the synergy between technological infrastructure and organizational culture provides the foundation for knowledge application by human capital. This network-based interaction not only fosters strategic leadership and research capacities but also significantly enhances the organization's adaptability and resilience in the face of rapid environmental changes.
Conclusion: Organizational intelligence is achieved through the systemic integration of its components rather than the mere accumulation of technology. Implementing this proposed model equips senior executives to transition from reactive management to proactive agency within turbulent environments.

Graphical Abstract

Systemic model of intelligent organization

Highlights

  1. A systemic architecture for intelligent organizations was proposed.
  2. A four-layer framework of intelligent organizations was developed.
  3. Six dimensions, 19 components, and 76 subcomponents were identified.
  4. Technology, culture, and knowledge jointly drive organizational intelligence.
  5. The model supports assessment and development of intelligent organizations.

Keywords

Main Subjects

Copyright ©, Gholamreza Salmanpoor Siavoshi; Behrooz Kameli

License

Published by Imam Hossein University. This article is published under the Creative Commons Attribution (CC BY 4.0) licence. Anyone may reproduce, distribute, translate and create derivative works of this article (for both commercial and non-commercial purposes), subject to full attribution to the original publication and authors. The full terms of this licence may be seen at http://creativecommons.org/licences/by/4.0/legalcode  

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History

  • Receive Date: 10 February 2026
  • Revise Date: 01 May 2026
  • Accept Date: 21 May 2026

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