Designing a cognitive model of retaining knowledge workers in technological and knowledge-based companies of yazd science and technology park

Document Type : Original Research Paper

Authors

1 Associate Professor, Department of Industrial Management, Faculty of Economics, Management and Accounting, Yazd University, Yazd, Iran

2 Master of Industrial Management, Department of Industrial Management, Faculty of Management and Accounting, Yazd University, Yazd, Iran

3 Assistant Professor, Department of Industries, Technical and Engineering Faculty, Bam Higher Education Complex, Bam, Iran

10.47176/smok.2024.1779

Abstract

In growing industries, knowledgeable employees play a fundamental role in the success of organizations due to the high value of their expertise. The departure of these employees can incur significant financial and intangible costs for organizations. Therefore, the aim of this research is to identify the influential factors in retaining and maintaining talented and knowledgeable employees. This study was conducted using a mixed-method approach; in the initial phase, 58 factors affecting the retention of talents were identified through a literature review as a qualitative part of the research. The target population included experts from technology companies, knowledge-based firms, managers, and experts from the science and technology parks in Yazd, and the sampling was done through convenience sampling. In the second phase, utilizing quantitative methods, the opinions of 17 experts from the science and technology parks and academia were collected through questionnaires and analyzed using the Intuitive Fuzzy Cognitive Maps (IFCM) method. The relationships between the factors were determined utilizing FCMapper software, and the research model was visualized using Pajek software. The results indicated that the most influential factors in retaining knowledgeable and talented employees across four dimensions (environmental, organizational, individual, and job-related) include job opportunities in the labor market, CEO and supervisor personality traits, specialized skills, and quality of work life. Ultimately, it is recommended that organizations pay special attention to these key factors in recruiting and retaining knowledgeable employees and ensure their retention through strategic planning.

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Copyright ©, Seyyed Habibollah Mirghafoori, Mitra Aghazade Bafgh, Ali Saffari Darberazi

License

Published by Imam Hossein University. This article is published under the Creative Commons Attribution (CC BY 4.0) licence. Anyone may reproduce, distribute, translate and create derivative works of this article (for both commercial and non-commercial purposes), subject to full attribution to the original publication and authors. The full terms of this licence may be seen at http://creativecommons.org/licences/by/4.0/legalcode