The Presentation of a Model for Implementing Knowledge Management in the Command-and-Control System

Document Type : Original Research Paper

Authors

1 Assistant Professor, Faculty of Management, Imam Hosein University, Tehran, Iran

2 Master of Knowledge Management, Imam Hossein University, Tehran, Iran

Abstract

This research seeks to provide a model for implementing knowledge management in the command-and-control system, and has identified the dimensions of the issue by a thorough research on "knowledge management" and "command and control". If this phenomenon does not occur, tacit knowledge will not become explicit knowledge and in general, decisions and experiences that are the philosophy of knowledge management will not be used in decision-making, command and management. In this research, while using data-based theorizing, the interviews were conducted with 10 experts (who are experts, thinkers, graduates and employees of key positions related to the subject). In open coding, 148 related statements were extracted. In the axial coding stage, it was divided into 21 categories and in the selected coding, 8 general dimensions were extracted and the final research model was designed. This model includes 6 vital steps in the command-and-control system namely: collection, storage, aggregation, data mining, analysis and processing, and decision making, as well as 7 dimensions of knowledge management cycle namely: knowledge collection, knowledge validation, knowledge aggregation, data knowledge mining, knowledge processing and analysis, knowledge decision making and knowledge feedback.

Keywords


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