The Effect of Organizational Characteristics, Knowledge Management Infrastructure and Entrepreneurial Orientation on Job Communication Satisfaction (Case Study: Government Trading Corporation of Iran)

Document Type : Case study

Authors

1 Ph.D. student of Information Technology Management, Allameh Tabataba’i University, Tehran, Iran

2 Masters student of Information Technology Management, Allameh Tabataba’i University, Tehran, Iran

3 Associate Professor of System Development Management, Allameh Tabataba’i University, Tehran, Iran

Abstract

Job communication satisfaction of organizational staff is affected by many factors. The purpose of this research has been to investigate the effect of organizational characteristics, knowledge management infrastructure and entrepreneurial orientation on job communication satisfaction. The study has been conducted through a quantitative approach and its data collected through an offline questionnaire. Investigating these relationships requires an in-depth study of an organization and due to this, Government Trading Corporation of Iran has been selected for the study. Structural equation modeling and factor analysis have been used for data analysis. In this regard, 9 hypotheses were formulated, 6 of which were finally approved and 3 rejected. The results showed that organizational characteristics have a significant relationship with the dimensions of knowledge management infrastructure (technology, structure and culture), entrepreneurial orientation and job communication satisfaction, and culture itself as an infrastructure of knowledge management has a significant relationship with job communication satisfaction, but technology, structure and entrepreneurial orientation do not have a significant relationship with job communication satisfaction. These findings help to have a better understanding of the employees' job communication satisfaction, enhancing it by improving and modifying the knowledge management infrastructure in organizations.

Keywords

References

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Strategic Management of Organizational Knowledge
Volume 3, Issue 3 - Serial Number 10
September 2020
Pages 1-32

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History

  • Receive Date: 25 May 2020
  • Revise Date: 10 July 2020
  • Accept Date: 11 October 2020

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