The Study of in Pact the Effects of Open Innovation Process on Knowledge Management by Considering Internal and External Processes (Case Study: Distric Two of Isfahan Gas Transmission Operation)

Document Type : Case study

Authors

1 PhD Industrial Management , Department of Industrial Management, Faculty of Management, Noor Hedayat Non-Profit University, Shahrekord, Iran.

2 Master Degree, Department of Industrial Management, Faculty of Management, Noor Hedayat Non-Profit University, Shahrekord, Iran.

Abstract

The main purpose of this study is to investigate the impact of open innovation on knowledge management implementation with regard to knowledge management processes in the second region of gas transmission operations in Esfahan province. To this end, a descriptive research method (survey type) was used. The research tool is based on the Wu and Hou’s (2018) standard questionnaire which after measurement of external validity, content (Lawshe’s method) and structural validity (confirmatory factor analysis) and reliability (estimated by Cranach’s alpha method), were implemented through the participation of 84 managers and employees in the second region gas transmission operations that were selected by the stratified sampling method. Data analysis was performed at both descriptive and inferential statistics (structural equation model) through “SPSS 21” and “Lisrel 8.9” software. The research model validity was evaluated through standard coefficients and significance coefficients (t> 1.96) and the results showed acceptable fit for the above-mentioned indices. The findings confirmed all the research hypotheses, as open innovation has the greatest impact on knowledge management processes (β = 0.66), also, open innovation had the least impact on knowledge management implementation (β = 0.25), finally; knowledge management processes have fully mediated open innovation support for knowledge management (VAF=0.519).

Keywords


-       Cheng CC, Shiu EC. (2015). The inconvenient truth of the relationship between open innovation activities and innovation performance. Manag Decis. 53 (3): 625–647.
-       Chesbrough H, Garman A. (2009). How open innovation can help you cope in lean times. Harvard Business Review, 87 (12): 68-76.
-       Chesbrough H, Crowther AK. (2006). Beyond high tech: early adopters of open innovation in other industries. R&D Management, 36 (3): 229-236.
-       Chesbrough HW. (2006). Open Innovation: A New Paradigm for Understanding Industrial Innovation, New York, Oxford University Press: 1–34.
-       Cui, X. (2017). In-and extra-role knowledge sharing among information technology professionals: The five-factor model perspective. International Journal of Information Management, 37(5), 380-389.
-       Dalmarco G., Maehler A., Trevisan M. (2017). The use of knowledge management practices by   Brazilian startup companies, Vol. 29, No. 8, Pp 368–489.
-       Donate, M. J., & de Pablo, J. D. S. (2015). The role of knowledge-oriented leadership in knowledge management practices and innovation. Journal of Business Research, 68(2), 360-370.
-       Enkel E, Gassmann O, Chesbrough H. (2009). Open R&D and open innovation: exploring the phenomenon. R&D Management, 39 (4): 311-316.
-       Ettlinger N. (2017). Open innovation and its discontents, Geoforum 80: 61–71.
-       Greco M, Grimaldi M, Cricelli L. 2015. Open innovation actions and innovation performance. European Journal of Innovation Management, 18 (2): 150 – 171.
-       Gretsch, S., Mandl, H. and Schatz, R. (2012), “Implementation process of a knowledge management initiative: yellow pages”, New Research on Knowledge Management Models and Methods, Vol. 14, pp. 311-332.
-       Hana, U. (2013). “Competitive advantage achievement through innovation and knowledge”, Journal of Competitiveness, Vol. 5 No. 1, pp. 82-96.
-       Hossain M, Anees-ur-Rehman M. (2016). Open innovation: an analysis of twelve years of research. Strategic Outsourcing: An International Journal, 9 (1): 22 –37.
-       Huang HC, Lee MCL, Chien HL, Chen T. (2013). Overcoming organizational inertia to strengthen business model innovation. Journal of Organizational Change Management, 26 (6): 977 - 1002.
-       Hung KP, Chou C. (2013). The impact of open innovation on firm performance: themoderating effects of internal R&D and environmental turbulence. Technovation, 33 (10): 368–380.
-       Ing-Long Wu, Ya-Ping Hu, (2018). "Open innovation based knowledge management implementation: a mediating role of knowledge management design", Journal of Knowledge Management, DOI 10.1108/JKM-06-2016-0238.
-       Karami, M., Alvani, S.M., Zare, H. and Kheirandish, M. (2015). “Determination of critical success factors for knowledge management implementation, using qualitative and quantitative tools (case study: Bahman automobile industry)”, Iranian Journal of Management Studies, Vol. 8 No. 2, pp. 182-201.
-       Keupp MM, Gassmann O. (2009). Determinants and archetype users of open innovation. R&D Management, 39 (4): 331–341.
-       Lewin B, Fine J, Young L. (2001). Expository discourse: A genre-based approach to social science research texts. London: Continuum.
-       Lin, Y. and Wu, L.Y. (2014). “Exploring the role of dynamic capabilities in firm performance under the resource-based view framework”, Journal of Business Research, Vol. 67 No. 3, pp. 407-413.
-       Martın-de Castro, G. (2015). “Knowledge management and innovation in knowledge-based and hightech industrial markets: the role of openness and absorptive capacity”, Industrial Marketing Management, Vol. 47, pp. 143-146.
-       Nikoopour J, Amini Farsani M. (2012). Success in Writing Academic Articles Applied Linguistics. Asre Moaser, Tehran.
-       Nonaka, I., Toyama, R. and Konno, N. (2000). “SECI, ba and leadership: a unified model of dynamic knowledge creation”, Long Range Planning, Vol. 33 No. 1, pp. 5-34.
-       Padilla-Meléndez A, Garrido-Moreno A. (2012). Open innovation in universities: What motivates researchers’ relationship between innovation and performance in SMEs. Journal of business Venturing, 26 (4): 441-457.
-       Rusly, F.H., Sun, P.Y. and Corner, J.L. (2015). “Change readiness: creating understanding and capability for the knowledge acquisition process”, Journal of Knowledge Management, Vol. 19 No. 6, pp. 1204-1223.
-       Stankovic, N., & Micic, Z. (2018). Innovating and management of the knowledge base on the example of IT applications. Telematics and Informatics, 35(5),1461-1472.
-       Stanisławski R, Lisowska R. (2015). The Relations between Innovation Openness (Open Innovation) and the Innovation Potential of SMEs, 2nd Global Conference on Business, Economics, Management, 23: 1521-1526.
-       Striukova L, Rayna T. (2015). University-industry knowledge exchange. European, Journal of Innovation Management, 18 (4): 471- 492.
-       Tseng, S.M. and Lee, P.S. (2014). “The effect of knowledge management capability and dynamic
capability on organizational performance”, Journal of Enterprise Information Management, Vol. 27 No. 2, pp. 158-179.
-       Tsou H, Hsu SH. (2015). Performance effects of technology–organization–environment openness, service co-production, and digital-resource readiness: The case of the IT industry. International Journal of Information Management, 35 (1): 1–14.
-       Turulja, L., & Bajgoric, N. (2018). Information technology, knowledge management and human resource management: Investigating mutual interactions towards better organizational performance. VINE Journal of Information and Knowledge Management Systems, 48(2), 255-276.
-       Viera, A.L. (2015). Application of Laserl in Practice, translation of Rasoul Nowroozi Seyyed Hosseini and Hamid Ghasemi and Habib Honary, Hatmi Publications, Tehran. (In Persian).
-       Wallin MW,von Krogh G. (2010). Organizing for open innovation: focus on the integration of knowledge. Organizational Dynamics, 39 (2): 145-154.
-       West, J. and Bogers, M. (2014). “Leveraging external sources of innovation: a review of research on open innovation”, Journal of Product Innovation Management, Vol. 31 No. 4, pp. 814-831.
-       Won Park Y, Amano T, Moon G. (2012). Benchmarking open and cluster innovation: case of Korea. Benchmarking: An International Journal, 19 (4): 517-531.
-       Wu, I.L. and Chen, J.L. (2014). “Knowledge management driven firm performance: the roles of business process capabilities and organizational learning”, Journal of Knowledge Management, Vol. 18 No. 6, pp. 1141-1164.
-       Wu, I.L. and Hu, Y.P. (2012). “Examining knowledge management enabled performance for hospital professionals: a dynamic capabilityview and the mediating role of process capability”, Journal of the Association for Information Systems, Vol. 13 No. 12, pp. 313-344.
-       Wynarczyk P, Piperopoulos P. (2013). Open innovation in small and medium-sized enterprises: An overview. International Small Business Journal, 31 (3): 240–255.
-       Zhang J, Zeng J. (2009). An Open Innovation Model for Business Innovation of Chinese Telecom Operators. National Natural Science Foundation of China. International Conference on Management and Service Science, 20-22 Sept, China,1-5.