Evaluate of Knowledge Management Infrastructure in Isfahan Oil Refining Company

Document Type : Original Research Paper

Authors

1 Master's degree in Information Science and Epistemology, Faculty of Educational Sciences and Psychology, Isfahan University, Isfahan, Iran

2 Associate Professor, Department of Information Science and Epistemology, Faculty of Educational Sciences and Psychology, Isfahan University, Isfahan, Iran

3 Associate Professor, Career Counseling Department, Faculty of Educational Sciences and Psychology, Isfahan University, Isfahan, Iran

4 Master of Industry, Islamic Azad University, Najaf Abad Branch, Isfahan, Iran, (Industrial Consultant)

10.47176/smok.2018.147184

Abstract

This study aimed to evaluate the organizational and technology infrastructure of knowledge management from the perspective of the company's employees in Isfahan Oil Refining Company. It was used a survey-descriptive method in this research and the population under investigating includes all managers and employees of Isfahan Oil Refining Company. It was used a survey-descriptive method in this research and the population under investigating includes all managers and employees of Isfahan Oil Refining Company with a diploma education and higher (2454 people), to determine the sample size, it was used the formula of sampling i.e. Cohen and were selected 368 people as research sample. Sampling method is random stratified sampling and the tool for collecting the research data was researcher-made questionnaires with the Likert scale. The face validity of the questionnaire approved by experienced teachers and in order to determine the reliability it was used Cronbach’s alpha coefficient (0.93). The analysis was performed on the received questionnaires. It was used descriptive statistics i.e. frequency and mean, and in inferential statistics was used Single sample t-test and Friedman test. The findings of the study indicated that the organizational and technological infrastructures of knowledge management in Isfahan Oil Refining Company exist (the p-value is less than 0.05), but the implementation is less than average.

Keywords

References

Akram, F.; Bokhari, R. (2011). The role of knowledge sharing on individual performance, considering the factor of motivation-the conceptual framework. International Journal of Multidisciplinary Sciences and Engineering, 2(9), 44-48.
Cahyaningsih, E.; Sensuse, D.; Arymurthy, A.; Catur Wibowo, W. (2017). NUSANTARA: a new model of knowledge management in government human capital management. Procedia Computer Science, 124, 61-68.
Chang, M. L. (2011). The critical factors that influence the intention of knowledge sharing among Taiwanese small and medium enterprises. Management PHD thesis.
Dixon, D. D. (2011). Leveraging knowledge management tools to support security risk management in the Department of Homeland Security. Master’s thesis, Monterey, California, Naval Postgraduate School.
Goudarzvand Chigini, M. (2011). Management of strategic knowledge for organizational success. International Conference on Information Communication and Management, Singapore, 195-198.
Holocher-Ertl, T.; Pata, K.; Fabian, C. M. (2011). How to integrate the motivation to learn into TEL enhanced organizational knowledge-management models?. Presented in Workshop on Motivational Aspects in TEL (MATEL 2011), organised together with Mature and Mirror project at the ECTEL 2011 in Italy, Palermo, MATEL Workshop.
Lin, H. F. (2011). The effects of employee motivation, social interaction, and knowledge management strategy on KM implementation level. Knowledge Management Research & Practice, 9, 263-275.
Luhn, A.; Aslanyan, S.; Leopoldseder, Ch.; Priess, P. (2017). An evaluation of knowledge management system's components and its financial and non-financial implications, Entrepreneurship and Sustainability Issues, 5(2), 315-329.
Lindner, F.; Wald, A. (2010). Success factors of knowledge management in temporary organizations, International Journal of Project Management. International Journal of Project Management, 29, 877-888.
Magnier-Watanabe, R.; Senoo, D. (2008). Organizational characteristics as prescriptive factors of knowledge management initiatives. Journal of Knowledge Management, 12(1), 21-36.
Martens, J. (2009). Reporting on intellectual capital. Master's thesis in de Toegepaste Economische Wetenschappen, Universiteit Gent, Faculteit Economie en Bedrijfskunde.
Meso, P.; Smith, R. (2000). A resource-based view of organizational knowledge management systems. Journal of Knowledge Management, 4(3), 224-234.
Mohajan, H. K. (2017). The impact of knowledge management models for the development of organizations. Journal of Environmental Treatment Techniques, 5(1), 12-33.
Mohammadi, K.; Khanlari, A.; Sohrabi, B. (2009). Organizational Readiness Assessment for Knowledge Management. International Journal of Knowledge Management,5(1), 29-45.
Pannu, H. (2017). The impact of knowledge management infrastructure on organizational performance in smes, International Journal of Human Resource & Industrial Research, 4(2), 26–31.
Rafieyzadeh R.; Ahmadi Seyyed A.A., & Vahdat D. (2014). Assessing organizational readiness for knowledge management system implementation (case study: department of information technology development at the ministry of industry, mine and trade). Arth prabandh: A Journal of Economics and Management, 3(4), 109-123.
Rahmati Asl, N. Al; Goodarzi, M.; Sajjadi, S. N. & Benesbordi, A. (2012). The relationship between organizational culture and knowledge management in the Islamic Republic of Iran's National Olympic Committee. International Journal of Academic Research in Business and Social Sciences, 2(1).
Susanty, A. I.; Wood, P. Ch. (2011). The motivation to share knowledge of the employees in the telecommunication service providers in Indonesia. International Conference on Social Science and Humanity, Singapore. 5, 159-162.
Wei, Ch. Ch.; Choy, Ch. S. & Yew, W. K. (2009). Is the Malaysian telecommunication industry ready for knowledge management implementation?. Journal of Knowledge Management, 13(1), 69-87.
Yaghubi, N. M.; Bagherizdeh, K. (2014). The effective feasibility of knowledge management establishment. International Journal of Academic Research in Progressive Education and Development, 3(4), 140-147.
Yaghoubi, N. M.; Oraee Yazdani, B.; Ahoorani, N. & Banihashemi, A. (2011). Information technology infrastructures and knowledge management: towards organizational excellence. Computer and Information Science, 4(5), 20-27.
Zahidul Islam, Md.; Maheen Ahmed, S.; Hasan, I. & Uddin Ahmed, S. (2011). Organizational culture and knowledge sharing: empirical evidence from service organizations. African Journal of Business Management, 5(14), 5900-5909.
 
Strategic Management of Organizational Knowledge
Volume 1, Issue 3 - Serial Number 3
December 2019
Pages 147-184

Files

History

  • Receive Date: 22 January 2019
  • Revise Date: 19 February 2019
  • Accept Date: 19 February 2019

Share

How to cite

Statistics