Key Factors of Successful Implementation of Knowledge Sharing (Case Study: Education Office of Mazandaran Province)

Document Type : Case study

Authors

1 PHD candidate of IT management, Islamic Azad University- Hamadan Branch, Hamadan, Iran

2 Associate professor, Department of Computer, Islamic Azad University- Hamadan Branch, Hamadan, Iran

3 Assistant professor, Department of Management, Islamic Azad University- Hamadan Branch, Hamadan, Iran

4 Assistant professor, Department of Management, Islamic Azad University- Central Tehran Branch, Tehran, Iran

5 Associate professor, Department of Management, Islamic Azad University- Central Tehran Branch, Tehran, Iran

Abstract

The Department of Education is developed into a widespread structure and plays a decisive role in the society and is regarded as the focal organization of the development and renovation of communities and the main center for the general education of the human resources of the country. On the one hand, sharing knowledge and developing it in the organization, as well as among the various related organizations and systems, which can grow enormously, can help making delicate decisions. Consequently, developing a comprehensive view of the key factors in the success of knowledge sharing and proper understanding of its facilitators in education as a prerequisite for achieving KM goals in the field of public education seems quite essential. This is a descriptive-applied case study conducted by survey method and random sampling in the General Office of Education in Mazandaran province. Using a quantitative research method, the researchers formed a test group and arrived at a framework for explaining important knowledge sharing strategies. Inferential statistics, correlation of the aspects of the model by Spearman coefficient were used to confirm the normality of the sample. Kolmogorov-Smirnov test and Friedman nonparametric test were employed to rank the model criteria. The research arrived at 17 factors and 26 key questions in the process of knowledge sharing in organizations. They were classifies into three areas of organizational culture, systems, and technology, and management strategies to prioritize the importance of each in the provincial educational office. The results indicated that the importance of implementation indicators in this office was more devoted to cultural, technological and managerial factors respectively. It is suggested that recruiting skilled employees, training and culture, and providing incentives to improve the situation be considered as the major strategies.

Keywords

Main Subjects

References

Abdelwhab Ali, A., Panneer selvam, D., Paris, L. and Gunasekaran, A. (2019), "Key factors influencing knowledge sharing practices and its relationship with organizational performance within the oil and gas industry", Journal of Knowledge Management, Vol. ahead-of-print No. ahead-of-print.  Abramowicz W,
Akhavan, P. and S. Mahdi Hosseini, Social capital, knowledge sharing, and innovation capability: an empirical study of R‌ و D teams in Iran. Technology Analysis ‌ و  Strategic Management, 2016. 28(1): p. 96-113.
Ale Ebrahim, N., A. Ghazizadeh, and A. Golnam, Knowledge Management in Iran. 2006.
Alizadeh, N., et al., Analysis of Effective Components of Educational Transformation in Agricultural Higher Education System in Iran. 2016.
Archer-Brown, C. and Kietzmann, J. (2018), "Strategic knowledge management and enterprise social media", Journal of Knowledge Management, Vol. 22 No. 6, pp. 1288-1309. 
Behrooz, R. and N. Nader, Digital library education in Iran: Perspectives of Library ‌ و  Information Science educators and academic librarians. Malaysian Journal of Library and Information Science, 2017. 19(3).
Bontis, N. (2001). Assessing knowledge assets: a review of the models used to measure intellectual capital. International journal of management reviews, 3(1), 41-60.
Corder, G.W. and D.I. Foreman, Nonparametric statistics: A step-by-step approach. 2014: John Wiley ‌ و  Sons.
Daghfous, A. (2004). Knowledge management as an organisational innovation: an absorptive capacity perspective and a case study. International Journal of Innovation and Learning, 1(4), 409-422.
Drăghici, S., Statistics and data analysis for microarrays using R and bioconductor. 2016: CRC Press.
Dunlop, D. D., ‌ و  Tamhane, A. C. (2000). Statistics and data analysis: from elementary to intermediate: Prentice Hall.
García-Peñalvo, F.J., et al., Enhancing Education for the Knowledge Society Era with Learning Ecosystems, in Open Source Solutions for Knowledge Management and Technological Ecosystems. 2017, IGI Global. p. 1-24.
Gravetter, F.J. and L.B. Wallnau, Statistics for the behavioral sciences. 2016: Cengage Learning.
Hendriks, P. (1999). Why share knowledge? The influence of ICT on the motivation for knowledge sharing. Knowledge and process management, 6(2), 91-100.
Henttonen, K., et al., Knowledge sharing and individual work performance: an empirical study of a public sector organisation. Journal of Knowledge Management, 2016. 20(4): p. 749-768.
Iqbal, A., Latif, F., Marimon, F., Sahibzada, U. and Hussain, S. (2019), "From knowledge management to organizational performance", Journal of Enterprise Information Management, Vol. 32 No. 1, pp. 36-59.
Jacques, R., Book review: Handbook of Research on Knowledge Management: Adaptation and Context. 2016, SAGE Publications Sage UK: London, England.
Kafashpoor, A., et al., The Investigation of Mediating Role of Organizational structure and Organizational learning in Relationship between Knowledge management and Organizational Performance. Applied Mathematics in Engineering, Management and Technology, 2014. 2.
Koloniari, M., Vraimaki, E., ‌ و  Fassoulis, K. (2019). Factors affecting knowledge creation in academic libraries. Journal of Librarianship and Information Science, 51(1), 20–33.
Lin, H.-F., ‌ و  Lee, G.-G. (2004). Perceptions of senior managers toward knowledge-sharing behaviour. Management Decision, 42(1), 108-125.
Madhoushi, M., et al., Entrepreneurial orientation and innovation performance: The mediating role of knowledge management. Asian Journal of Business Management, 2011. 3(4): p. 310-316.
Masa’deh, R.e., et al., The Impact of Knowledge Management on Job Performance in Higher Education: The Case of the University of Jordan. Journal of Enterprise Information Management, 2017. 30(2): p. 244-262.
Obuchowski, N.A., Statistical issues in study design. Handbook for Clinical Trials of Imaging and Image? Guided Interventions, 2016: p. 103-125.
Peng, J., G. Zhang, and A.J. Dubinsky, Knowledge sharing, social relationships, and contextual performance: The moderating influence of information technology competence, in Business Intelligence: Concepts, Methodologies, Tools, and Applications. 2016, IGI Global. p. 1491-1506.
Siegel, S. (1956). Nonparametric statistics for the behavioral sciences.
Simeonova, B. (2018). Transactive memory systems and Web 2.0 in knowledge sharing: A conceptual model based on activity theory and critical realism. Information Systems Journal, 28(4), 592-611.
Trivellas, P., N. Kakkos, and I. Santouridis, Knowledge Management and Employee General Competencies in Accounting Firms, in Strategic Innovative Marketing. 2017, Springer. p. 57-63.
Varmuza, K. and P. Filzmoser, Introduction to multivariate statistical analysis in chemometrics. 2016: CRC press.
Strategic Management of Organizational Knowledge
Volume 2, Issue 3 - Serial Number 6
September 2019
Pages 139-179

Files

History

  • Receive Date: 01 July 2019
  • Revise Date: 16 September 2019
  • Accept Date: 23 November 2019

Share

How to cite

Statistics