The Effect of Infrastructure Capabilities of Knowledge Management and Business Strategy on Organizational Performance through the Mediating Variable of Knowledge Management Process Capabilities

Document Type : Original Research Paper

Authors

1 Associate Prof at the Department of Business Management, Faculty of Economics, Management and Administrative Sciences, Semnan University , Semnan. Iran.

2 PhD candidate at the Department of Industrial Management, Faculty of Economics, Management and Administrative Sciences, Semnan University, Semnan. Iran.

Abstract

Nowadays, organizational knowledge management is considered as an essential strategy for complex, dynamic and uncertain environments, which leads to survival, competitive advantages and improvement of organizational performance.  Furthermore, choosing a business strategy tailored to the organization's requirements is a key challenge for managers for the achievement of the desired status among competitors. This research is untended to find out the effect of knowledge management infrastructure capabilities and business strategy on organizational performance mediated by knowledge management process capability. This developmental applied research follows a descriptive survey method for data collection. The statistical population of the study includes 320 managers of Abbasabad industrial district from whom 175 persons were selected as the sample. A questionnaire was used as the tool for data gathering whose validity was confirmed by the experts, and whose reliability was testified by computing Cronbach's alpha. Confirmatory factor analysis was used to identify the key factors of each component, and structural equation modeling and LISREL software were used to affirm the fitness of the research model. Findings of the research indicated that the infrastructure capabilities of knowledge management and business strategy affect the process capabilities positively and significantly. Furthermore, process capabilities affect the performance of the organization positively and significantly. Moreover, differentiation strategy and human resources impose the most important effects on the process capabilities of knowledge management, and knowledge creation and storage affect the performance of the organization deeply.

Keywords

References

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Scientific Journal of Strategic Management of Organizational Knowledge
Volume 2, Issue 2 - Serial Number 5
Serial No.5- Summer Quarterly
July 2019
Pages 173-208

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History

  • Receive Date: 26 June 2019
  • Revise Date: 31 August 2019
  • Accept Date: 11 September 2019

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