The Effect of Knowledge Management on Nonfinancial Functions of Financial Organizations through the Moderating Role of Decision Making Styles

Document Type : Original Research Paper

Authors

1 Assistant professor, Department of Information Technology Management, Faculty of Management and Economics, Imam Hussein University, Tehran, Iran.

2 MSc Graduated of Information Technology Management, Management and Accounting Faculty, Shahid Beheshti University,Tehran, Iran

3 Assistant professor at Department of Information Technology Management, Faculty of Management and Accounting, Shahid Beheshti University, Tehran, Iran.

Abstract

Given the new approaches to the information age regarding the critical position of knowledge management and decision making strategies in organizations, this study focuses on the procedural implications of knowledge management, discussing their role in improving organizational performance through the moderating role of decision making styles. This research is mainly intended to assess of the impact of KM on non-financial performances of organizations, and to consider the moderating role of decision making styles in the relationship between the two variables. This research also seeks to address the theoretical and investigative deficiencies in relation to three variables of knowledge management, organizational functions and decision making styles. This is an applied research which covers banks and financial organizations. The statistical population includes managers and experts of the central offices of two banks experienced in knowledge management. The results indicated that knowledge management positively and significantly affected organizational performance and decision making styles. As a moderating variable, it can improve the relationship between the two variables.
This research can be used by managers of organizations, researchers in the field of knowledge management and organizational functions as well as psychological and management sciences.

Keywords

References

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Scientific Journal of Strategic Management of Organizational Knowledge
Volume 2, Issue 2 - Serial Number 5
Serial No.5- Summer Quarterly
July 2019
Pages 53-81

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History

  • Receive Date: 26 June 2019
  • Revise Date: 19 August 2019
  • Accept Date: 03 October 2019

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